Frequently ASked questions
+ I'm interested, but I still have some questions
Don't hesitate to contact us via the form below or at firstname.lastname@example.org - we can discuss anything you want to know or arrange a call to chat more.
+ How professional will my podcast sound?
We produce all of our work to a high standard and to the best of our abilities, but the results are limited by the quality of recording we receive. For the best sounding product, try to get the best quality recording you can at home.
+ How do I pay?
Payment is dealt with by invoice that you will receive upon completion of the episode. For membership contracts, payment will be taken monthly via Direct Debit.
+ Can I cancel my membership?
Memberships are renewed on a rolling monthly contract, so you can cancel at any time - just cancel the Direct Debit and let us know your reasons for leaving.
+ Do you only edit podcasts?
No. We are happy to work with you on any audio media, including voiceovers, audio description tracks, soundbites, adverts etc.
+ Is there a limit to how long an episode can be?
No. For particularly long episodes, get in touch and we can provide you with a tailored packages suitable for your needs.
+ Do you have a guarantee of service?
Yes. We guarantee that episodes are completed and returned within 72 hours (public holidays and weekends excluded). If we fail to achieve this, or you're unhappy with the produced episode in another way, get in touch for a full refund.
+ Even for jingles, artwork and transcripts?
Extras like jingles, artwork and transcripts are excluded from the 72 hour guarantee - as you can imagine, these take a bit longer - but we aim to have them back to you as soon as possible and will always be in communication with you.
+ Can you help me get started?
Sure. We provide free consultation and downloadable content to help you choose the best equipment and use the best practices in your recordings.
+ It sounds good, but it's not exactly what I'm looking for...
Get in touch and we can tailor something to suit your exact needs.